My computer has been infected by SaferSurf but I have
no idea how to remove it. I usually clean some cookies and history records after
browsing web sites. However, I cannot get rid of the redirect virus in the same
way this time. What can I do remove it completely? Can anyone help me?
Friendly Reminder:Please try a professional redirect virus removal tool
to remove this redirect virus once you can't remove it through the manual
removal guide below.
What is SaferSurf?
SaferSurf is responsible for promoting specific products created by
cyber hackers through the way of attaching undesirable toolbars, malicious
scripts as well as potentially harmful extensions on the browser for taking over
it. It looks like a website as simple as google.com. You can find a search box
in the center of the webpage. If you click on its infected links, unpleasant
things may happen. However, the search results offered by the search engine are
not exactly associated with the keywords. The search results it offers are often
websites with advertising or unhealthy contents. So you know that the search
results provided by this search engine are not trusted. If you click those
search results, you might get infected with some other viruses. This will put
your browser in a dangerous state. For example, the invisible Trojan may
infiltrate into system and stay in the background. In this case, other malware
can take the chance to break into your computer and further steal your private
information like banking account details if you make online payment during the
infection session. In this circumstances, malware outside the cyber world will
infiltrate the system to harvest your personal information. Some computer may
face more serious situations such as blue screen of death, system crash or file
encryption. Some of the victims may be trapped in the browser hijacker.
In most cases, you may get this virus when you visit some web site.
Sometimes, when you visit a website, you may see a pop-up asking if you want to
keep that website as your homepage. Of course, you will click no if you don’t
want to change your homepage. If you click Yes carelessly, the browser hijacker
like SaferSurf can become your homepage and hijack the browser. Other hazards
also have the ability to control your browser as soon as you start to launch
them. You need to understand that not all websites are safe to view and not
every file on the Internet is safe to open. Actually, not all websites are safe
to browse and not all files are safe to open, either. They take up a lot of
precious system resources and space, such cause a more and more slow and
instable PC system. Follow the guide in this post and get rid of the annoying
redirect virus by yourself. The instructions below will tell you how to remove
the virus manually. Don’t think that it is ok to keep it on your PC, for it may
cause great damage to your system!
Guides to Manually Remove SaferSurf——Remove Redirect Virus Step by Step
Step one: set the default homepage backFor Internet Explorer:
1. Click on Browser Tools
2. Select Manage Add-Ons on the tools window
3. Click Search Provider
4. Here you can see many kinds of search engine option as Bing and Google, select your favorite one to be a default homepage.
5. Choose Search Results and click on Remove icon to eliminate it
6. Click Tools, select Internet Options and then the General tab. Here you can option a website you like and save it.
c. Select the unwanted address and click ‘Remove’ to remove it;
For Google Chrome:
1. Open Customize and control
2. Click on Settings
3. Select on Basic Options icon
4. Here you can reset your homepage (e.g.Google.com)
5. Once you choose a default homepage, click on Manage Search Engines and then click Google to be your default search engine.
6. Remove it from the browser by clicking SaferSurf and then the X’ mark
For Mozilla Firefox:
1. Click Manage Search Engine
2. Select Search Results and then click Remove option, click OK
3. Open Tools, under the General tab, set Google.com as default homepage
Step two: locate related files of the redirect virus and remove them from the computer
%AllUsersProfile%
%AllUsersProfile%\Programs\{random letters}\
%AllUsersProfile%\Application Data\~r
%AllUsersProfile%\Application Data\~dll
Step three: Remove Cookies on all Browsers
Internet Explorer:
a. Click options on the browser and then choose Internet Options
b. Open General tab, click Delete Browsing History to remove all related cookies
c. Select cookies and click Delete
Firefox:
a. Click option
b. Select Privacy and then click on Remove Individual Cookies icon
c. Delete relevant cookies list on the box
Google Chrome:
a. Click option
b. Open Under the Bonnet tab
c. Select Privacy and then click Clear browsing data
d. Delete all cookies
Step four: Remove Malicious Registry
a. Open Registry Editor on the start menu
b. Type in Regedit and click OK
c. Remove all the following registry entries
HKEY
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “CertificateRevocation” = ‘1’
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Attachments “SaveZoneInformation” = ‘0’
Important Note! If you don’t want your data be missing or lost, back up it to a safe place except disk C. Sometimes, a slight mistake could lead to unwanted data loss or even serious system problems. This process requires advanced knowledge in computer filed. If you are not sure about it, using a specialized tool to deal with it is the best choice.
Conclusion:SaferSurf redirect virus is a harmful computer virus that can
mess up your browsers. You should remember that you protect your computer not
rely on antivirus programs. You need to be careful when downloading programs
from the internet. Removing by manual is just fit for those who are experienced
users. If you don’t want your system to become crash or freeze, completely and
quickly removal of it is very necessary. So, you should think twice before you
get down to the manual removal activity, especially if you are a novice user.
The instructions above are for the common infection situation. As for SaferSurf,
it may cause various situations in different computers. Even worse, it can start
to distribute itself through multiple ways. Please don’t look down on this virus
because it can cause various unexpected troubles. The files associated with the
redirect virus can be changed to others. Don’t use the manual removal unless you
have much knowledge about this virus and you are an advanced computer user. Furthermore, it's rather necessary for you to use a professional malware removal tool to get away from all the malware.
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